Support
Sensors

Cyclops

Plunger arrival sensor

Articles

Newest first
Why does my Cyclops miss arrivals or not signal to the controller?

Cyclops is the most sensitive and flexible plunger arrival sensor ever, but even it can miss arrivals in some circumstances: It is connected to an RTU/PLC with a voltage input. Click here to resolve It isn’t wired correctly There is not at least 5V supplied The sensitivity is too low…

Installation
Maintenance
Troubleshooting
Jun 29, 2020
What is the Difference Between Cyclops IS and ExP and how do I choose the right model?

The Cyclops IS and Cyclops ExP are the same product, but are designed and certified with different protection methods. The following information will help you to identify which product to use with your setup. Overview CycloPS IS The Cyclops IS is certified as Intrinsically Safe (IS), which means that it…

Features
Installation
Jun 29, 2020
Where can I find certification documents for ETC Products?

All of the certification certificates and control drawings for ETC products can be found on their product page. Click on the links below to go to the appropriate page:

Features
Installation
Maintenance
Jun 29, 2020
Why doesn't my Cyclops work properly when installed with a long cable length?

The Cyclops may not work properly with a very long cable run. The maximum cable length depends on a number of factors such as: Supply voltage Cable resistance/capacitance Controller input sensitivity Causes There are a number of potential issues that are caused by long cables that may be happening.

Installation
Features
Troubleshooting
Jun 27, 2020
Why does my Cyclops keep fast tripping?

There a number of potential reasons that a Cyclops could trip at an unexpected time. Here are the most common causes: The sensor mode was changed to Capture to work with Vision Device Management, but then was not put back into Normal mode. Click here for more details. The cable…

Maintenance
Operation
Troubleshooting
Jun 27, 2020
How do I connect to an ETC controller or sensor in Vision?

Vision Device Management is a tool provided by ETC that allows you to interact with our controls and sensors. Video Tutorial Connectivity First make sure that you have established a path of connectivity to the device. Serial If connecting to a controller or Sasquatch, plug in cable from a serial…

Installation
Integration
Accessories
Jun 27, 2020

Downloads

Latest current versions

Software

Cyclops Firmware v5.0.1
5.0.1
Jul 9, 2018
Cyclops Release Notes

Special Software Releases

Cyclops Close 90000 Firmware
Oct 1, 2018
Cyclops Close 60000 Firmware
Oct 1, 2018
Cyclops Close 30000 Firmware
Oct 1, 2018

Manuals

Cyclops Manual
Oct 1, 2018
Cyclops Installation and Operations Manual
Aug 13, 2018
Cyclops Manual (Cyclops ExP Instructions)
Aug 13, 2018

Application Notes

Magnetic Retrieval Tools and ETC Sensors Application Note v1
1
Sep 6, 2017

Certification Documents

Cyclops Control Drawing
Mar 29, 2021
Cyclops Certificate
Mar 24, 2021
Cyclops CE Declaration of Conformity Certification
Nov 1, 2015
Cyclops ATEX Certificate
Nov 1, 2015

Drawings

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Other Resources

ETC Arrival Sensor Case Study
Plunger Lift System Brochure

Legacy versions

Software

No items found.

Special Software Releases

No items found.

Manuals

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Certification Documents

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Cyclops
Includes simulators, special firmware builds, and legacy versions

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