Support
Sensors

Cyclops

Plunger arrival sensor

Articles

Newest first
What are the model/part numbers for ETC products?

Each product that ETC manufacturers has a unique model number comprised of: Product Family Product Type Unique Variant Controllers The following is a list of current and obsolete ETC controllers: Product Brand Part Number ALiEn2 Lite ETC ET-12001-0321-1103 ALiEn2 ETC ET-12001-0121-0001 ALiEn2 Expert ETC ET-12001-0221-0002 DefinitiveCommander Definitive ET-12001-0121-0201 Definitive ExpertSupreme…

Maintenance
Troubleshooting
Aug 7, 2020
How do I see what the Cyclops/Sasquatch sees in real time using Vision?

ETC Sensors have a unique technology embedded in them called Geomagnetic Sensing that monitors the Earth’s magnetic field in real time and then reacts to anomalies caused by ferrous metals found in plungers. By connecting Vision, we can see the changes to the magnetic field in real time. What You…

Features
Installation
Accessories
Jul 17, 2020
How do I perform a self test on the Cyclops/Sasquatch?

All models of Cyclops and Sasquatch have a built in self test that generates a magnetic field and measures it to ensure that all components in the detection path are operational. This is used during manufacturing, but can also be performed in the field. WHAT YOU NEED Before planning to…

Maintenance
Troubleshooting
Tools
Jul 15, 2020
Why doesn't the Cyclops or Sasquatch come with wire and a connector?

ETC sensors are used in a number of different geographical locations with different standards for wire and connector. As well, in some cases, the cable must be sealed to prevent the propagation of gas. For these reasons, we have chosen not to include a wiring kit with a connector.

Installation
Accessories
Jul 3, 2020
How do I upgrade the firmware on the Cyclops IS/ExP or Sasquatch?

ETC plunger sensors have a bootloader and separate firmware image that is used when it comes to programming them with a new version of software. This allows users to erase the firmware and replace it with a newer version or a release with a different feature set. What You Need…

Maintenance
Troubleshooting
Tools
Jul 2, 2020
How do I stop the Cyclops plug from coming loose?

The Cyclops is mounted on the lubricator and is subject to vibration each time that the plunger arrives. Over time, these impacts can cause the connector to wiggle loose on version 2 of the Cyclops. Use a rubber stopper to prevent the connector from backing out. Cyclops Versions The Cyclops…

Installation
Maintenance
Troubleshooting
Jul 1, 2020

Downloads

Latest current versions

Software

Cyclops Firmware v5.0.1
5.0.1
Jul 9, 2018
Cyclops Release Notes

Special Software Releases

Cyclops Close 90000 Firmware
Oct 1, 2018
Cyclops Close 60000 Firmware
Oct 1, 2018
Cyclops Close 30000 Firmware
Oct 1, 2018

Manuals

Cyclops Manual
Oct 1, 2018
Cyclops Installation and Operations Manual
Aug 13, 2018
Cyclops Manual (Cyclops ExP Instructions)
Aug 13, 2018

Application Notes

Magnetic Retrieval Tools and ETC Sensors Application Note v1
1
Sep 6, 2017

Certification Documents

Cyclops Control Drawing
Mar 29, 2021
Cyclops Certificate
Mar 24, 2021
Cyclops CE Declaration of Conformity Certification
Nov 1, 2015
Cyclops ATEX Certificate
Nov 1, 2015

Drawings

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Other Resources

ETC Arrival Sensor Case Study
Plunger Lift System Brochure

Legacy versions

Software

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Special Software Releases

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Manuals

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Certification Documents

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Cyclops
Includes simulators, special firmware builds, and legacy versions

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