Support
Sensors

Cyclops

Plunger arrival sensor

Articles

Newest first
Why does Cyclops stop detecting over time?

We have experienced several issues in the past where Cyclops sensitivity is reduced or Cyclops will stop detecting all together. Continuously Powered Cyclops Issue Over time the Cyclops sensitivity can be reduced if the power is not being cycled. This is typical in RTU/PLC based systems where the power is…

Maintenance
Troubleshooting
Mar 1, 2024
How do I reset Cyclops or Sasquatch to the normal operation mode from debug?

Use Vision to connect to the sensor. Click here for the steps. Ensure that the dial on the sensor is set to 0. Click the Normal Mode radio button Press Set Mode Turn the dial on the sensor back to a non-zero value before using it.

Operation
Troubleshooting
Tools
Jun 23, 2021
How do I fix a Cyclops ExP when the board pops out?

This is a known issue with some earlier versions of the Cyclops ExP that has since been resolved. The Issue The circuit board in the Cyclops ExP is fastened to the enclosure using an industrial adhesive. Our manufacturing process includes the following steps: Clean all surfaces to remove dust and…

Maintenance
Troubleshooting
Oct 23, 2020
What is Geomagnetic Sensing?

Geomagnetic sensing is a technology that uses a magnetometer and a microprocessor to read the Earth’s magnetic field and look for changes in the field over time to detect an event. This technology is used in both the Cyclops and Sasquatch sensors. Video Overview Benefits of geomagnetic sensing There are…

Features
Accessories
Maintenance
Oct 19, 2020
How does the Cyclops work?

The Cyclops uses Geomagnetic Sensing to read the Earth’s magnetic field and then look for changes in the field to indicate the arrival of a plunger. This single eye allows you to see what is happening inside the well. ARRIVAL DETECTION The Cyclops by default will take magnetic readings and…

Features
Operation
Troubleshooting
Aug 21, 2020
How do I mount the Cyclops?

The Cyclops uses Geomagnetic Sensing to monitor the Earth’s magnetic field as the plunger arrives. Mounting Location The Cyclops can be mounted in a variety of locations. Unlike coil based sensors, the plunger does not have to completely move by the sensor, nor does it have to be travelling at…

Installation
Aug 21, 2020

Downloads

Latest current versions

Software

Cyclops Firmware v5.0.1
5.0.1
Jul 9, 2018
Cyclops Release Notes

Special Software Releases

Cyclops Close 90000 Firmware
Oct 1, 2018
Cyclops Close 60000 Firmware
Oct 1, 2018
Cyclops Close 30000 Firmware
Oct 1, 2018

Manuals

Cyclops Manual
Oct 1, 2018
Cyclops Installation and Operations Manual
Aug 13, 2018
Cyclops Manual (Cyclops ExP Instructions)
Aug 13, 2018

Application Notes

Magnetic Retrieval Tools and ETC Sensors Application Note v1
1
Sep 6, 2017

Certification Documents

Cyclops Control Drawing
Mar 29, 2021
Cyclops Certificate
Mar 24, 2021
Cyclops CE Declaration of Conformity Certification
Nov 1, 2015
Cyclops ATEX Certificate
Nov 1, 2015

Drawings

No items found.

Other Resources

ETC Arrival Sensor Case Study
Plunger Lift System Brochure

Legacy versions

Software

No items found.

Special Software Releases

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Manuals

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Certification Documents

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Cyclops
Includes simulators, special firmware builds, and legacy versions

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