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Installation

Installation instructions and tips to get up and running as quickly as possible.

How do I enable and configure Modbus on the ALiEn2/ALiEn2 Expert?

Modbus is a standard communication protocol that is supported by many devices. All ETC plunger lift controllers use COM1 as a Modbus Slave port that will receive commands from a Master device located on a centralized server. Enable Modbus To enable Modbus on the controller or simulator, follow these steps:…

June 13, 2020
ALiEn2
Where can I find the Vision device Management software application?

Vision is a free PC software application that is available for download on the Vision product page through the menu.

July 2, 2020
Vision
Why does my Cyclops miss arrivals or not signal to the controller?

Cyclops is the most sensitive and flexible plunger arrival sensor ever, but even it can miss arrivals in some circumstances: It is connected to an RTU/PLC with a voltage input. Click here to resolve It isn’t wired correctly There is not at least 5V supplied The sensitivity is too low…

June 29, 2020
Cyclops
Can I install the solenoid away from the controller?

The solenoid is certified as part of the ALiEn2/ALiEn2 Expert and is expected to be installed with a short cable length. Issues that arise from lengthening the solenoid wires are: Increase in resistance leading to poor performance Increase in capacitance Violation of certification

June 13, 2020
ALiEn2
Can I use a common supply for three (3) solenoids?

ETC plunger lift controller enclosures are pre-punched to accommodate both single valve solenoids and dual valve solenoid assemblies. A dual valve solenoid assembly comes with two (2) solenoids connected together with a pre-installed tee. The ALiEn2 Expert can support a total of three (3) solenoids. This can be achieved by…

July 16, 2020
ALiEn2
Can I use a common supply for two (2) solenoids?

ETC plunger lift controller enclosures are pre-punched to accommodate both single valve solenoids and dual valve solenoid assemblies. A dual valve solenoid assembly comes with two (2) solenoids connected together with a pre-installed tee. To purchase replacement parts, please contact an Authorized Reseller. For more information, please visit our FAQ….

July 16, 2020
ALiEn2
How can I configure the ALiEn2 Expert to operate a Gas Assisted Plunger Lift (GAPL) well?

While the ALiEn2 was designed as a plunger lift controller, the Expert level model does have additional valves that can be used to open and close gas injection at different portions during the plunger lift cycle. GAPL SOftware A special build of software has been created to be used on…

July 16, 2020
ALiEn2
How does adaptive seeking velocity optimization work?

The purpose of Adaptive Seeking Velocity Optimization is adjust the Afterflow Time and/or Close Time to influence the plunger to arrive at a given velocity/time. This helps to both ensure consistent runs and provide a means to autonomously adjust to changing well conditions. Patents Velocity/Time Optimizations Basics Timing of Adjustments…

August 20, 2020
ALiEn2
How does the Sasquatch calculate and use the Kinetic Energy?

Fast plungers cause dangerous hard impacts at surface. The magnitude of the impact is not based on velocity of the plunger alone. To properly monitor and control a plunger well and align with the API 11PL standard, you must monitor Kinetic Energy (KE). API 11PL In June 2020, a new…

August 21, 2020
Sasquatch
How do I change the Modbus communication settings on Sasquatch?

What you Need Before starting, you should make sure you have: A PC with Vision Device Management software A Link Device Connection (This provides both communication and power) with USB drivers installed Changing Modbus Settings Connect to Sasquatch using Vision and Link Device Connection, ensure Sasquatch is in Normal mode. Click here for…

December 3, 2021
Sasquatch
How do I close the well longer after a number of missed arrivals or non-arrivals?

The ALiEn2 line of plunger controllers has a feature called Non-Arrival to deal with plungers that do not arrive within the specified Rise Time. Non-Arrival Event When the controller determines that a plunger arrival has been missed, it records a Non-Arrival, shuts the Sales Valve, and enters the Non-Arrival Close…

April 22, 2021
ALiEn2
How do I connect Cyclops or Sasquatch to an RTU/PLC with a voltage input?

The output signal (SIG) on the Cyclops IS, Cyclops ExP, and Sasquatch are designed as a dry contact. This means that it does not provide any voltage and the controller is expected to detect the flow of current. How a dry contact works A dry contact or contact switch output…

June 14, 2020
Cyclops
How do I connect line pressure, tubing pressure, and Casing Pressure to an ALiEn2 Expert?

The AliEn2 Expert comes with 2 analog inputs that are used to connect pressure transducers. These by default are used for Line Pressure and Casing Pressure. While you can decide to use Tubing Pressure instead of Line Pressure, you will need both if you wish to use Load Factor. You…

September 8, 2021
ALiEn2
How do I connect to an ETC controller or sensor in Vision?

Vision Device Management is a tool provided by ETC that allows you to interact with our controls and sensors. Video Tutorial Connectivity First make sure that you have established a path of connectivity to the device. Serial If connecting to a controller or Sasquatch, plug in cable from a serial…

June 27, 2020
ALiEn2
Cyclops
Link
Vision
How do I install, turn on, and configure a pressure input?

All pressure inputs work generally the same way. This article discusses how to install, enable, and configure pressure switches or sensors. WHAT YOU NEED Before getting started, make sure you have: ALiEn2 or ALiEn2 Expert Plunger Lift Controller Pressure Transducer or Pressure Switch Install Pressure Device Pressure Switch Connections A…

July 16, 2020
ALiEn2
How do I know if a product is certified for hazardous locations?

Many companies will often sell an electronic product that appears to be certified and allow you to assume it is. In many cases, these products were never tested or certified, or might still be in process. This can pose a safety hazard and introduce unnecessary liability and risk. You can…

July 17, 2020
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How do I mount the ALiEn2 /ALiEn2 Expert controller?

The ALiEn2 and ALiEn2 Expert comes with a universal mounting bracket that attaches to the bolts coming out of the back of the enclosure. This unique bracket accommodates almost any mounting configuration you can think of. Enclosure and Bracket Overview The controller enclosure is equipped with four (4) studs on…

July 3, 2020
ALiEn2
How do I mount the Cyclops?

The Cyclops uses Geomagnetic Sensing to monitor the Earth’s magnetic field as the plunger arrives. Mounting Location The Cyclops can be mounted in a variety of locations. Unlike coil based sensors, the plunger does not have to completely move by the sensor, nor does it have to be travelling at…

August 21, 2020
Cyclops
How do I mount the Sasquatch?

The Sasquatch uses Geomagnetic Sensing to capture waveforms as the plunger passes by each of the sensors. The more complete the waveforms are and then less interference there is, the better the velocity reading will be. Mounting Location The Sasquatch should be mounted as low on the lubricator as possible…

August 21, 2020
Sasquatch
How do I see what the Cyclops/Sasquatch sees in real time using Vision?

ETC Sensors have a unique technology embedded in them called Geomagnetic Sensing that monitors the Earth’s magnetic field in real time and then reacts to anomalies caused by ferrous metals found in plungers. By connecting Vision, we can see the changes to the magnetic field in real time. What You…

July 17, 2020
Cyclops
Link
Sasquatch
Vision
How do I stop the Cyclops plug from coming loose?

The Cyclops is mounted on the lubricator and is subject to vibration each time that the plunger arrives. Over time, these impacts can cause the connector to wiggle loose on version 2 of the Cyclops. Use a rubber stopper to prevent the connector from backing out. Cyclops Versions The Cyclops…

July 1, 2020
Cyclops
How do I use load factor with the ALiEN2 Expert to open the well?

Load factor is a built in feature that allows you to open the well based on it’s ability to lift the fluid at the bottom of the well bore. What is Load Factor? Load Factor is the ratio of Fluid Pressure to Lift Pressure which is used to determine when…

July 16, 2020
ALiEn2
How do I use Sasquatch surface velocity with the ALiEn2 Expert?

Overview Using the Sasquatch with the ALiEn2 Expert controller allows the surface velocity to be read each cycle and be used for safety and/or optimization. This article explains the steps required to connect, configure, and troubleshoot this setup. Installation There are several steps to installing the Sasquatch as well as…

September 2, 2021
ALiEn2
Sasquatch
How do I use the ALiEn2/ALiEn2 Expert to switch an electric valve or signal an alarm?

ETC controllers are equipped with one or more digital outputs. These digital outputs can be turned on and off to signal to other systems, provide power to external devices, or run relays to turn higher power devices on and off.

July 7, 2020
ALiEn2
Is there a software simulator for the ALiEn2/ALiEn2 Expert?

There is a full simulator for the ALiEn2/ALiEn2 Expert plunger lift controller that is built from the software that runs in the controller. The simulator allows for: Training without have a physical controller Evaluating controller models and features Giving controller demos Testing Modbus (using TCP) Access to manuals and instruction…

July 6, 2020
ALiEn2
What does the information on a certification label or control drawing mean?

There is a lot of technical information on a certification label that helps to identify the area and conditions in which an electronic product can be used. Training Course All of the information below is covered in a training course called “Understanding Hazardous Locations Basics” which is available on our…

June 29, 2020
No items found.
What is the best way to remove an ALiEn2/ALiEn2 Expert faceplate?

The faceplate in the ETC plunger lift controller has been designed to be removed and inserted in a very specific way. If done incorrectly, the powder coating can be scratched off the enclosure. Why Did ETC Do This? After looking at a lot of other controllers, they all had shortcomings…

June 13, 2020
ALiEn2
What is the Difference Between Cyclops IS and ExP and how do I choose the right model?

The Cyclops IS and Cyclops ExP are the same product, but are designed and certified with different protection methods. The following information will help you to identify which product to use with your setup. Overview CycloPS IS The Cyclops IS is certified as Intrinsically Safe (IS), which means that it…

June 29, 2020
Cyclops
What SCADA systems support the ALiEn2?

The ALiEn2 line of controllers will work with any SCADA system that supports standard Modbus. You can choose to implement your own solution using our Modbus map or work with one of the many pre-integrated solutions. Pre-Integrated Solutions A number of on premise and web based tools and systems have…

September 3, 2020
ALiEn2
What type of pressure transducer or sensor can I use with the ALiEn2?

The ALiEn2 line of controllers are designed to be ultra low powered, which does restrict the type of pressure transducer that can be powered and read. Please see the sections below for more details. Single Pressure Transducer A single pressure transducer is used for reading casing, line, or tubing pressure….

July 2, 2020
ALiEn2
Where can I find certification documents for ETC Products?

All of the certification certificates and control drawings for ETC products can be found on their product page. Click on the links below to go to the appropriate page:

June 29, 2020
ALiEn2
Cyclops
Sasquatch
Where do I find the dimensions for the solar enclosure?

The solar enclosure has internal mounting points engineered into so it can be used as a housing for electronics. Detailed drawings of the solar enclosure and mounting bracket are available on the Solar Enclosure product page.

July 15, 2020
Solar Enclosure
Why does a hazardous locations certified product cost more?

A lot of design effort, testing, and cost goes into creating a certified product. This often makes a product more expensive, but can guarantee that a product is safe. There are several different contributors to the cost of a certified product. Here are a few of them: Additional design and…

June 29, 2020
No items found.
Why doesn't my Cyclops work properly when installed with a long cable length?

The Cyclops may not work properly with a very long cable run. The maximum cable length depends on a number of factors such as: Supply voltage Cable resistance/capacitance Controller input sensitivity Causes There are a number of potential issues that are caused by long cables that may be happening.

June 27, 2020
Cyclops
Why doesn't the Cyclops or Sasquatch come with wire and a connector?

ETC sensors are used in a number of different geographical locations with different standards for wire and connector. As well, in some cases, the cable must be sealed to prevent the propagation of gas. For these reasons, we have chosen not to include a wiring kit with a connector.

July 3, 2020
Cyclops
Sasquatch
Why does Sasquatch return a zero or no velocity?

Overview Sasquatch works by watching a ferrous plunger go by in real time, correlating multiple key points on two separate waveforms. Detection Issues If the plunger is not ferrous, no waveforms are seen leading to a zero velocity being reported. While an arrival may be detected from moving parts at…

September 7, 2021
Sasquatch
Why is the solenoid mounted on the outside of the ALiEn2/ALiEn2 Expert controller?

We often get asked why the solenoid is installed on the outside of the plunger lift controller enclosure since everyone else puts them on the inside. This was an intentional design choice that comes with many benefits. Maintenance The solenoid on the outside of the enclosure allows maintenance personnel to…

June 13, 2020
ALiEn2

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