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How do I submit an RMA to repair my ETC controller or sensor?
If you are an Authorized Reseller of ETC controls and sensors and wish to return devices that require a repair, you must first obtain a Return to Manufacturer Authorization (RMA) number.
How do I connect Cyclops or Sasquatch to an RTU/PLC with a voltage input?
The output signal (SIG) on the Cyclops IS, Cyclops ExP, and Sasquatch are designed as a dry contact. This means that it does not provide any voltage and the controller is expected to detect the flow of current. How a dry contact works A dry contact or contact switch output…
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