ALiEn2

Vision Device Management is a tool provided by ETC that allows you to interact with our controls and sensors. Video Tutorial Connectivity First make sure that you have established a path of connectivity to the device. Serial If connecting to a controller or Sasquatch, plug in cable from a serial…

Solenoids can often get gummed up from oils and debris. They are meant to be taken apart and serviced. Over time the seals and spring on the piston and spring (poppet) assembly can wear and may need to be replaced. Cleaning Solenoid Internals In order to clean the, it must…

If you are an Authorized Reseller of ETC controls and sensors and wish to return devices that require a repair, you must first obtain a Return to Manufacturer Authorization (RMA) number.

The solenoid is certified as part of the ALiEn2/ALiEn2 Expert and is expected to be installed with a short cable length. Issues that arise from lengthening the solenoid wires are: Increase in resistance leading to poor performance Increase in capacitance Violation of certification

The faceplate in the ETC plunger lift controller has been designed to be removed and inserted in a very specific way. If done incorrectly, the powder coating can be scratched off the enclosure. Why Did ETC Do This? After looking at a lot of other controllers, they all had shortcomings…

Modbus is a standard communication protocol that is supported by many devices. All ETC plunger lift controllers use COM1 as a Modbus Slave port that will receive commands from a Master device located on a centralized server. Enable Modbus To enable Modbus on the controller or simulator, follow these steps:…