Support
Software

Vision

Device management software

Articles

Newest first
How do I upgrade the firmware on ALiEn2/ALiEn2 Expert?

ETC plunger lift controllers have a bootloader and separate firmware image that is used when it comes to programming them with a new version of software. This allows users to erase the firmware and replace it with a newer version or a release with a different feature set. What You…

Replacement Parts
Accessories
Maintenance
Sep 15, 2021
How do I reset Cyclops or Sasquatch to the normal operation mode from debug?

Use Vision to connect to the sensor. Click here for the steps. Ensure that the dial on the sensor is set to 0. Click the Normal Mode radio button Press Set Mode Turn the dial on the sensor back to a non-zero value before using it.

Operation
Troubleshooting
Tools
Jun 23, 2021
What is Geomagnetic Sensing?

Geomagnetic sensing is a technology that uses a magnetometer and a microprocessor to read the Earth’s magnetic field and look for changes in the field over time to detect an event. This technology is used in both the Cyclops and Sasquatch sensors. Video Overview Benefits of geomagnetic sensing There are…

Features
Accessories
Maintenance
Oct 19, 2020
How do I see what the Cyclops/Sasquatch sees in real time using Vision?

ETC Sensors have a unique technology embedded in them called Geomagnetic Sensing that monitors the Earth’s magnetic field in real time and then reacts to anomalies caused by ferrous metals found in plungers. By connecting Vision, we can see the changes to the magnetic field in real time. What You…

Features
Installation
Accessories
Jul 17, 2020
How do I perform a self test on the Cyclops/Sasquatch?

All models of Cyclops and Sasquatch have a built in self test that generates a magnetic field and measures it to ensure that all components in the detection path are operational. This is used during manufacturing, but can also be performed in the field. WHAT YOU NEED Before planning to…

Maintenance
Troubleshooting
Tools
Jul 15, 2020
Where can I find the Vision device Management software application?

Vision is a free PC software application that is available for download on the Vision product page through the menu.

Installation
Maintenance
Troubleshooting
Jul 2, 2020

Downloads

Latest current versions

Software

FTDI USB Driver Package
Vision Device Management Installer v4.2.13.0
4.2.13.0

Special Software Releases

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Manuals

Vision Manual v2
2
Dec 5, 2021
Programming, Testing & Troubleshooting Cyclops Manual v1
1
May 31, 2020
Vision Manual

Application Notes

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Certification Documents

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Drawings

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Other Resources

Plunger Lift System Brochure

Legacy versions

Software

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Special Software Releases

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Manuals

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Certification Documents

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Vision
Includes simulators, special firmware builds, and legacy versions

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